Sales & Services Quotes

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. Peter Drucker
- Peter Drucker
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Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.
- W. Clement Stone

Satisfy the deep subconsious needs of your customer-to feel omportant,to feel valued,respected and worthwhile.
- Brian Tracy
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Service is no mushroom growth. It presupposes the will first and then experience.
- Mahatma Gandhi
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Service which is rendered without joy helps neither the servant nor the served.
- Mahatma Gandhi
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Telling is not selling; never make a statement if you can phrase it in the form of a question.
- Brian Tracy
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The best way to sell yourself to others is first to sell the others to yourself.
- Napoleon Hill
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The only pressure that you use in a professional selling presentation is the presence of silence after the closing question.
- Brian Tracy
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Think of yourself as a resource to your clients; an advisor, counselor, mentor and friend.
- Brian Tracy
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Treat objections as request for further information.
- Brian Tracy
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